Established in 1999 by its founder Dato' David Lai, Super Star Group is running the car accesorries wholesaling and retailing business. The hardwork of the founder for 10 years brought him to the entrepreneurial level to manage 13 Super Star outlets. Dato' David Lai and his team encountered many obstacles such as 3 branches being burgled within 1 month in 2003. With his leadership and resilience he led the company to bounce back and became the 2nd best retail chain store for car accessories (in terms of choice of goods) in Malaysia.
Super Star Group believes that good customer relations and staff qualities like humility, honesty, patience, creativity, capability to take reponsibility, politeness, pro-activeness, self disipline and teamwork are the critical factors of character formation of the team.
In the light of increasing demands from the new generation car owners to possess quality audio system, security system, navigation system and the best accessories for their cars, Super Star Group vows to continuously aquire more innovative skills and to open more branches to serve the clients nationwide.
In order to enhance the professional skills of its staff, Super Star Group send their staff to attend courses and seminar such as:
- The school Of Sound 2005 Product & Technical Training for Malaysia, Singapore & Brunei
- European Mobile & Media Association (EMMA) and Asian Mobile & Media Association(AMMA) International Judge Certification 2005
- CLAS Guard Conference for Malaysia 2006
" Give Super Star a chance to serve you and you will find a reason to come back to us "
VISION & MISSION
- To be a sincere and trusted car accesory retail group in Malaysia providing quality customer service yielding high customer satisfaction and shareholder's value.
- To continuously improve customer service so as to exceed customers expectations and that of its competitors.
- To attract long term customers and competent staff.
- To improve the holistic qualities of staff through training, education and appropriate reward system.
- To be a leader in all its business activities.
- To enhance the relation between partners, staff and customers.
PRODUCTS / SERVICES
- Car audio system
- Audio accessories
- Car security system
- Tinted film
- Internal accessories
- External accessories
- Navigation system
- Performance parts
- Car-care products
- Tool kits
- Engine services and repair services
- Car Air-conditioning services
Super Star Group forms strategic alliances with its major suppliers and distributors:
- Rockford Fosgate (USA)
- Spacekey Malaysia
- Viper / Clifford (USA)
ACHIEVEMENTS & RECOGNITIONS
- The Sony Best Sales Growth Award 2006 and Sales Recognition Award 2006 (Xplod Centre Category)
- Super Star Group was one of the appointees for the official Sony Xplod Centre for 2005/2006 as well as 2007/2008 running.
- Won the "Asia Pacific Entrepreneur 2010 Excellence Award" for Excellence Brand.
Super Star Group outlets is located all over strategic location within Klang Valley and Selangor
- Cheras (Headquarter)
- Batu Caves
- Old Klang Road
- Sungai Buloh
- Wangsa Maju
- Pandan Jaya